TixVPN respects and protects all users’ private privacy; we will never and shall not have the right to disclosure your information to the third parties for any purposes without users’ permission.
1. Data collected and used by TixVPN
Like all other applications will do so, the general data information that TixVPN collected from users includes:
* Detect user network state for network operations and support
* Allow application to connect network, so that it can send data to our server.
Except for necessary data for routine purpose that we collect and store to operate the service, TixVPN does not record any sensitive personal information or sensitive data, like contacts, address, cellphone number etc.
You may provide your Personal Information to us, such as your username and email addresses. It is just when you give us feedback or contact us via e-mail, we will collect your name and email address, as well as any other content included in the feedback, in order to send you a reply. This is just for offering users best customer service and we will not disclosure or otherwise transfer your information to the third parties for any purposes without your permission.
TixVPN keeps no logs which enable interference with your IP address, the moment or content of your data traffic. We make express reference to the fact that we do not record in logs communication contents or data regarding the accessed websites or the IP addresses.
What’s more, all user data are encrypted. We offer private and secure data transmission when using TixVPN. Therefore, the user’s personal data is not monitored, recorded, logged or stored.
2. When do we collect information?
We collect information from you when you use our product, open the “Support” service or provide us with feedback on our products.
3. Why do we collect information?
Some necessary information is needed in order to offer good customer service, better use our product and improve user's product experience.
4. How We Use and Share Information?
The Personal Information you submit to us is used either to respond to requests that you make, or to help us serve you better. We use your Personal Information in the following ways:
• For improvement of TixVPN Services Management;
• For improvement of TixVPN Services experience;
• For better customer service;
• For feedback purposes;
• For product development and content improvement;
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support etc.
5. How do we protect your information?
Users will not be worried about personal information security. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
6. Third-party Disclosure
TixVPN respects and protects all users’ private privacy; we will never and shall not have the right to sell, trade, disclosure or otherwise transfer your information to the third parties for any purposes without users’ permission.
8. Contact Us